Terms and Conditions

General Information

From September 2017 Barnkids will be open 51 weeks of the year offering a more flexible childcare solution for parents. Barnkids will be closed for 5 working days over Christmas and for all bank holidays.

Barnkids opening hours are 8:00am to 6:00pm.

Services offered include Nursery and Pre-school (6 months – 4 years), After School Club and Holiday Club (4 – 11 years)

Joining the Nursery and Pre-school

Joining our waiting list: A child’s name will be placed on the waiting list on receipt of a completed registration form and a non-refundable registration fee of £50.00. Admission is subject to the availability of a place and the earlier you join the waiting list the better.

Registration Fee: A non-refundable registration fee of £50.00 is required to register and join the waiting list.

Minimum attendance: We do not accept applications from children who would only like to attend 1 session a week. In the best interests of our children we feel that they need more than one session a week to develop strong, healthy relationships with their practitioners and other children attending the nursery.

Waiting List Policy and Procedure: A child is placed on the waiting list in the order of the date on which the registration form and fee is received. Places are subject to availability and Barnkids cannot guarantee nursery places. Nursery places are offered between 1-3 months prior to the start date. Priority for nursery places are given to certain categories of child, therefore a child’s position on the waiting list is subject to change.

Securing a place: The administration team will call you using contact details you provide on the registration form to offer you a place at the nursery. Once a verbal offer has been made a follow up email will be sent containing all of the paperwork required to secure your child’s place. Paperwork must be returned and payments made by the deadline contained within the Agreement Form.

An agreement form signed by both parents, a refundable deposit of £200.00 and payment of your first month’s invoice is required in order to secure your child’s place.

The administration team will try to contact you over 6 working days and if they cannot get in touch they will assume you no longer require the place.

Return of deposit: On leaving the nursery the deposit will be re-paid to the parent / carer, without interest, by BACS transfer.

Delaying your start date: If you delay your start date and someone else wishes to take this place from an earlier date, we reserve the right to give them the place unless you agree to pay your fees to hold the place.

Changing days and or giving notice: 8 weeks notice in writing is required to increase / change / reduce your child’s days or withdraw your child from nursery.

Increases and day changes are subject to availability and if the change cannot be accommodated straight away the child will be added to the internal waiting list.

If children already attending the nursery request to reduce their days to 1 day we will try our best to accommodate this, however they may be required to change days.

Ad hoc Additional days: Ad hoc additional days can sometimes be accommodated, please call us in advance or on the day to see if there is space in your child’s room.

Fees

Daily Rates: Fee information, including day rates can be found on the fee schedule.

Fee Calculation: Fees are calculated based on 51 weeks of the year spread equally over 12 calendar months so the payment value is the same every month.

Fee Review: Fees are reviewed every September.

Payment of fees: Fees are payable monthly in advance before the 1st day of each month. We ask that payments are made by standing order, BACS and / or childcare vouchers. Bank details to set up standing orders or BACS payments can be found on our invoices.

Late Payment: Late payment will result in a 5% charge and will accrue on a daily basis.

Late collection Fees: We ask anyone dropping off or collecting children from Barnkids to respect the start and finish times of the session your children are booked for. The staffing is worked out in advance using the total number of children booked in for the session. An extra charge of £15.00 per 15 minutes is made in the event of unscheduled early drop off or late collection.

Absences: Fees are non refundable in cases of child sickness or family holidays. We do not offer reductions or alternative days for any absences.

Discounts: Sibling and full time discounts are available. 10% discount is given to the fees of the eldest sibling and for children attending 5 days per week.

Funding –  See Funding Information

Terms and Conditions Last Updated: June 2017